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Policies

Reschedule l Cancellation l No Show

As a courtesy, appointment reminders are sent out via text in advance.

If you reschedule or cancel within 24 hours of your scheduled appointment time, you will be charged a $50 cancellation fee.

If you NO SHOW, you will be charged a $50 no show fee and be required to leave a credit card on file before scheduling your next appointment. 

To avoid this from happening please reschedule/cancel your appointment when confirmation texts are sent out prior to appointment. Please update new phone numbers.

Running late- Please aim to arrive 5-10 minutes before your scheduled appointment. Finding parking may take some time. If you arrive after your scheduled time, it may not be possible to extend the time available for your booked service.
Sick- If you need to cancel or reschedule your appointment due to feeling sick, we ask that you provide evidence, or you will be charged the $50 cancellation fee.

This is to protect your time that is set aside especially for you, as well as to protect our time and other clients. In return, we promise to try and keep our appointments on time and give you our full and undivided attention.